Intro Blog

This is my first blog, so I am sure I will need a lot of feedback from those who read it.

The purpose of this blog is to solicit information about topics that are of interest to me and then create learning opportunities from those interests.  Topics that I think about from time to time range from business topics, family and financial topics, planning topics, or sometimes they will just be about funny things that occur in the normal course of life.

I have been a Contact Center professional for almost 22 years now.  I have heard and seen things over my career that just astound me.  Due to confidentiality, I can speak about few of those in a public forum.

In this first blog, I would like to know what people think about the legacy of sports figures who were legendary and then went from “hero to goat” in a very short period of time.  The most recent one that comes to mind is that of Joe Paterno, the former Penn State coach who passed away today. 

Do you think that the media was fair to Paterno?

Do you think the reaction by the Board of Regents was appropriate?

How do you think the allegations will effect his legacy?

There is a purpose for these questions that talk more about leadership and management, which are topics which I will post most about.

Thank you for reading and providing your comments, positive or negative, IT’S ALL GOOD!

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